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TERMS OF SERVICE – Ashlee Interiors

Last Updated: [18-11-2025]
Website: https://www.ashleeinteriors.co.uk/
Business Name: Ashlee Interiors
Location: United Kingdom

These Terms of Service outline the rules, responsibilities, and expectations when using our website or purchasing products and services from Ashlee Interiors. By accessing our website or placing an order, you agree to these terms.


Introduction

Welcome to Ashlee Interiors. This website provides information about our products, including tiles, kitchen designs, and doors. By using our website, you accept these Terms of Service in full. If you disagree with any part, you must not use our site.


Eligibility

You must be at least 18 years old and legally capable of entering a binding contract to use our website or purchase from us. By using our site, you confirm that you meet these requirements.


Use of Our Website

Our website is intended for lawful, personal use only.
You agree not to:

  • Use the website for fraudulent or illegal activities

  • Interfere with website functionality or security

  • Use automated systems such as bots or scrapers

  • Upload harmful or malicious content

  • Copy or misuse website content without permission

We reserve the right to restrict access or refuse service if misuse is suspected.


Product Information & Availability

We make every effort to ensure that product descriptions, images, and prices are accurate. However:

  • Colours may vary depending on screen settings

  • Measurements may be approximate

  • Product availability may change without notice

In the event of an error, we reserve the right to correct it before fulfilling your order.


Ordering & Payments

When placing an order, you agree that:

  • All details provided (name, email, address, etc.) are accurate

  • You are authorised to use the payment method provided

  • You understand that placing an order constitutes an offer to purchase

We will confirm acceptance of your order by email. We may refuse or cancel orders for any reason, including stock issues or suspected fraud.

Payments are processed securely through approved third-party payment gateways.


Pricing

All prices displayed on our website include VAT unless noted otherwise.
Prices may change at any time, but confirmed orders will not be affected by future changes.


Delivery & Shipping

We aim to deliver your products within the estimated delivery timeframe provided at checkout. Delivery times may vary depending on product type, availability, and destination.

We are not responsible for delays caused by:

  • Courier services

  • Incorrect delivery information

  • Unforeseen circumstances such as strikes or extreme weather

Once a product leaves our warehouse, responsibility for safe delivery transfers to the courier. Any delivery issues should be reported to us as soon as possible.


Returns & Refunds

You may request a return or refund for damaged, defective, or incorrectly delivered items. Items must be returned in:

  • Original packaging

  • Unused condition

  • Within the return period specified in our policy

Custom-made items may not be eligible for returns unless faulty.
For full details, please refer to our Returns Policy (available upon request or as a separate page).


Intellectual Property Rights

All content on this website—including images, text, graphics, designs, and logos—is the intellectual property of Ashlee Interiors.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Republish

any part of the website without our written permission.


Third-Party Links

Our website may include links to third-party websites. These links are provided for convenience only. We are not responsible for the accuracy, security, or content of external websites, and accessing them is at your own risk.


Limitation of Liability

To the fullest extent permitted by law, Ashlee Interiors is not liable for:

  • Indirect or consequential losses

  • Loss of income, profits, or business

  • Damages caused by misuse of products

  • Losses resulting from website downtime or errors

Our total liability for any claim related to your order shall not exceed the amount paid for that specific product.


User Accounts & Submissions

If you create an account or submit any information:

  • You must keep your login details secure

  • You are responsible for any activity under your account

  • You must ensure information provided is accurate and up to date

We may suspend or delete accounts that violate these terms.


Privacy & Data Protection

Any personal information you provide is processed in accordance with our Privacy Policy and Cookie Policy. By using our website, you consent to the handling of your data as described in those documents.


Changes to These Terms

Ashlee Interiors reserves the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a new “Last Updated” date. Your continued use of the website means you accept the revised terms.


Governing Law

These Terms of Service are governed by English law. Any disputes shall be handled exclusively by the courts of England and Wales.


Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Ashlee Interiors
Website: https://www.ashleeinteriors.co.uk/
Email: [admin@ashleeinteriors.co.uk]
Phone: [01922 722 122]